Deyaar Development PJSC (“Deyaar”, “we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, nationality, Emirates ID/passport details
- Contact Information: Phone number, email address, mailing address
- Financial Information: Bank details, payment records (for transactions)
- Property-Related Information: Ownership details, tenancy contracts, unit details
- Technical Data: IP address, browser type, cookies, and website usage data
2. Source of Personal Data Collection
We may collect personal data through various channels, including:
- Information provided directly by you through application forms, registration forms, contracts, customer service interactions, surveys, and other communications with Deyaar.
- Information collected through our website, mobile applications, customer portals, and other digital platforms.
- Information received from authorized third parties, including government entities, service providers, and business partners, where permitted by law.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our real estate services
- To process transactions, payments, and contracts
- To communicate with you regarding your inquiries or services
- To comply with legal and regulatory obligations
- To improve our website, services, and customer experience
- To send marketing communications (only with your consent where required)
4. Legal Basis for Processing
We process personal data based on:
- Your consent
- Contractual necessity
- Legal and regulatory obligations
- Legitimate business interests
5. Sharing of Information
We may share your data with:
- Government authorities and regulators (as required by law)
- Banks and financial institutions
- Service providers and contractors (under strict confidentiality)
- Affiliates within the Deyaar group
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements.
Retention periods vary depending on the nature of the information, the purpose for which it was collected, contractual requirements, and applicable legal and regulatory obligations. Once the retention period expires, personal data will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.
7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.
8. Your Rights
Subject to applicable laws, you have the right to:
- Access your personal data
- Request corrections or deletion (where applicable)
- Withdraw consent (where applicable)
- Object to or restrict processing
- Deyaar does not sell personal data to third parties.
To exercise your rights, please contact us using the details provided in the “Contact Us” section below.
9. Cookies and Website Usage
Our website may use cookies to enhance user experience and analyze website traffic. You may control cookie preferences through your browser settings.
Please note that Deyaar is not responsible for the privacy practices, content, or security measures of third-party websites. We encourage you to review the privacy policies of any third-party websites you access through links provided on our website.
10. International Data Transfers
Where personal data is transferred outside the UAE, Deyaar implements appropriate safeguards and contractual protections as required under applicable data protection laws to ensure the security and confidentiality of your personal data.
11. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be published on our website.
12. Contact Us
For any questions or requests regarding this Privacy Policy or your personal data, please contact:
Deyaar Development PJSC
Email: dpooffice@deyaar.ae
Phone: +971 4 384 0153